This message was originally distributed by Florida Medicaid A Division of the Agency for Health Care Administration on December 12, 2025.

Florida Medicaid Health Care Alert

December 12, 2025

Provider Type(s): ALL Behavioral Analysis Services Transition from Health Network One / (HN1) to In-House by Community Care Plan

Effective January 1, 2026, Health Network One/ Therapy Network of Florida (HN1) will no longer provide behavioral analysis (BA) services for South Florida Community Care Network, LLC d/b/a Community Care Plan (CCP). As of January 1, 2026, BA services will be managed in-house by CCP; this change only impacts BA services. HN1 will continue to administer Dermatology, Podiatry, Occupational Therapy, Physical Therapy, and Speech Therapy services for CCP.

Providers that are out of network as of January 1, 2026, will be eligible for a sixty (60) day continuity of care period wherein claims will be payable to allow time for enrollees/members to transition to a new provider. All members were notified of this transition by mail on November 1, 2025. The continuity of care period ends on March 1, 2026.

Please direct questions related to this transition to Community Care Plan as follows:

Community Care Plan Member Services: 1-866-899-4828

Community Care Plan Provider Services: 1-855-819-9506

Website: www.CCPcares.org/ba-change

QUESTIONS? [email protected]

COMPLAINTS OR ISSUES? ON LINE ahca.myflorida.com/Medicaid/complaints/ | CALL 1-877-254-1055Call: 1-877-254-1055

The Agency for Health Care Administration is committed to its mission of providing "Better Health Care for All Floridians." The Agency administers Florida’s Medicaid program, licenses and regulates more than 48,000 health care facilities and 47 health maintenance organizations, and publishes health care data and statistics at FloridaHealthFinder.gov. Additional information about Agency initiatives is available via Facebook (AHCAFlorida) and Twitter (@AHCA_FL)